Here you can find answers to the most frequently asked questions from our patients regarding dental health.
What can I expect at my first visit?
- During your first visit to our office, you will receive a thorough dental examination that includes comprehensive examination and panoramic x-ray. Our dentists will develop a personal dental care plan based upon your immediate needs, current dental health, and long-term oral health goals.
- Our initial examination and consultation fee is $100.00.
Do you have parking lot?
Yes. We have a parking lot that can park about 500 vehicles from P1 to P7. We can also validate your parking ticket, which is good for 4 hours.
What dental insurance plan do you accept?
We accept most dental insurance with PPO (Preferred Provider Organization) plan. Sorry, we do not accept HMO, Medical, Dentical, Medicaid, or Medicare.
I don’t have dental insurance. What can you do for me?
First of all, we offer affordable, individual dental plans. We would be happy to review your case and assist you in dental plan that is best for you. Secondly, we can also provide and custom different payment plan that is suitable for you. Payment is expected at the time service is rendered. We accept most debit and credit cards, check, cash, and Care Credit.
What if I have an emergency when the office is closed?
Our office provides emergency services. There is always someone available to respond to your concerns and emergency situation (pain, bleeding, or swelling). Just call our office and you will be given a 24-hour emergency phone number. Now-a-days, you can send text messages via "Kakao Talk" to our office.
What if I need to reschedule an appointment?
Our policy mandates a 48-hour cancellation notice prior to all scheduled appointments. Once an appointment is scheduled for you, the office reserves the time of doctor, hygienist, staff and necessary dental equipment exclusively for your scheduled time. Any no-shows or cancellation less than 48-hour in advance result in to charge and collect $50.00 in order to be rescheduled. We appreciate your understanding that this measure is an attempt to improve the availability of appointments for all our patients while allowing us to maintain the highest quality of dental service.
What to do if I have a toothache?
- Gently rinse the mouth out with warm water to clean it out. Gently use dental floss to ensure that there is no food or other debris caught between the teeth.
- Never put aspirin or any other painkiller against the gums near the aching tooth because it may burn the gum tissue. If the pain persists, contact our dental office.
What to do if I have a broken tooth?
- Rinse your mouth with warm water to clean the area. Use cold compresses on the area to keep any swelling down. Call our dental office immediately.
- If you have a bleeding tooth, place a gauze and bite hard for at least 30 minutes. Do not spit out the blood and saliva, you need to swallow in order to stop bleeding. Then call our dental office immediately.
What to do if a tooth is knocked out.
It’s important to retrieve the tooth, hold it by the crown, and rinse off the root of the tooth if it’s dirty. Do not scrub it or remove any attached tissue fragments. If possible, put the tooth back in its socket. If that isn’t possible put it in a container with milk or cool water. Immediately contact our dental office. Don’t forget to bring the tooth!
What to do if objects get caught between the teeth?
Try to gently remove the object with dental floss; avoid cutting the gums. Never use a sharp instrument to remove any object that is stuck between your teeth. If you can’t dislodge the object using dental floss, contact our dental office.
What to do if there are problems with braces and retainers?
If a wire is causing irritation, cover the end with a small cotton ball, beeswax or a piece of gauze until you can get to the dentist. If a wire gets stuck in the cheek, tongue or gum tissue, do not attempt to remove it. Contact your dentist immediately. If an appliance becomes loose or a piece of it breaks off, contact our dental office.
What to do if you have a jaw pain?
It could be the temporomandibular joint (TMJ) problem. Take a painkiller and place a hot pack gently on to your jaw to relax the muscle. If the pain does not go away in one or two days, call our dental office immediately.